FAQ
Frequently asked questions
What areas do you serve?+
We serve Houston, Texas, and surrounding communities, including Katy, Sugar Land, Cypress, Pearland, Missouri City, Pasadena, The Woodlands, Spring, and Humble.
Do you provide same-day delivery?+
Yes. We offer STAT and same-day medical courier services for time-critical shipments.
Do you transport laboratory specimens?+
Yes. We provide secure specimen and laboratory sample transportation with strict attention to chain-of-custody.
Can you provide scheduled delivery routes?+
Absolutely. We build customized recurring transportation schedules around your organization's operating hours.
Do you support HIPAA compliance?+
Yes. We operate using procedures designed to support HIPAA privacy and confidentiality requirements throughout every delivery.
How quickly will I hear back after requesting a quote?+
One of our logistics specialists typically responds within one business day, and often sooner for urgent requests.
Are deliveries available outside office hours?+
Delivery operations run Monday through Saturday, available 24 hours. For urgent deliveries outside administrative office hours, please contact us directly.
