Legal

Privacy policy

Last updated July 2026

Information we collect

We collect information you provide directly to us, such as your name, organization, email address, phone number, and delivery details, when you request a quote, contact us, or use our services.

How we use information

Information you provide is used to schedule and fulfill deliveries, respond to inquiries, and maintain accurate records of pickups and drop-offs. We do not sell personal information to third parties.

Protected health information

Where our services involve the handling of materials containing protected health information, we follow operational procedures designed to support applicable HIPAA privacy and security requirements, including limiting access to authorized personnel and maintaining chain-of-custody records.

Information sharing

We may share information with service providers who support our operations, such as scheduling or communication tools, under confidentiality obligations. We do not share information for marketing purposes without consent.

Data security

We maintain reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, disclosure, alteration, or destruction.

Your choices

You may contact us at any time to ask questions about the information we hold or to request updates to your contact details.

Changes to this policy

We may update this privacy policy from time to time. The most current version will always be posted on this page.

Contact us

Questions about this privacy policy can be directed to Info@idokolegacy.com or (832) 977-9202.